Hi.
This is Janet Smith from Cambridge University (Caller) Good morning. My name is Janet Smith. I'm calling from Cambridge
University (Caller)
Hello, Janet speaking, (Person answering the call)
I'm calling
I'd like to know if your company is hiring
I'm calling to make a reservation for next Friday
Hold on/ Hang on, please
One moment/Just a moment, please. I'II get him
I'm sorry Her lines busy at the moment. Please hold on
Do you mean I should arrive at 9 a.m. on Sept. 28:
Is your address 17 East Monroe Street, Chicago?
Did you say that you don't need him to call you back?
Can I leave her a message? (Caller
Please ask him to call/ring me back. My number
(Caller
Can I have her call you back? (Person answering the call
Would you like to leave a message?(Person answering the call
Can I take a message for him?(Person answering the call
I'li make sure Bob gets the message (Person answering the call)