描述问题： My car is making a strange noise.
There's a knocking sound coming from the engine.
I noticed a leak under my car.
寻求建议：
What do you think could be the issue?
Can you give me an estimate of the repair cost?
Do you have any recommendations for fixing this problem?
约定维修时间：
I'd like to schedule a repair for my car.
When is the earliest appointment available?
How long will the repair take?
询问维修过程：
Can you explain what needs to be done for the repair?
Are there alternative solutions for the issue?
Will you provide a detailed breakdown of the repairs?
关于备件和材料：
Are you using original manufacturer parts for the repair?
Can I choose aftermarket parts to lower the cost?
Do you have the necessary parts in stock?
了解维修保证：
What kind of warranty do you offer for the repairs?
Will the repair be covered under warranty?
Is there a satisfaction guarantee?
关于费用和支付：
How much will the repair cost, including parts and labor?
Do you provide a written estimate before starting the work?
What forms of payment do you accept?
关于车辆提取：
When will my car be ready for pickup?
Can you notify me if there are any delays in the repair process?
Is there a designated pickup time?
确认维修结果：
Can you show me the parts that were replaced or repaired?
What specific work was done on my car?
Are there any additional recommendations for future maintenance?
解决问题后的反馈：
My car still has the same issue after the repair. What should I do?
I've noticed a new problem since the repair. Can you take a look?
I'm satisfied with the repair. Thank you for your service.
特殊情况下的提问：
My car broke down. Can you arrange towing to your service center?
I'm stranded on the road. What emergency services do you offer?
Can you provide a loaner car while mine is being repaired?
